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by Wolfinbok on 27 May 2010 - 18:05
took everybody by suprise with new ideas and better products?
The thing I love about India is it's intrinsic love for life, old and
mystical beauty. Having the burden of the second largest population,
but still maintaining a Gandhi presents. That life is much more than
material things.
by Prager on 27 May 2010 - 19:05
I have seen dogs being treated with more care, love, common sense and respect by bums begging on the corner for a dime, then by many rich and affluent people.
I personally am dividing people on good and bad. And I for one would not hesitate to send the dogs to India or elsewhere where I know that they would be loved and cared for.
I also believe that communication through common interests in dogs with people from other cultures and races helps us to understand each other.
Prager Hans
http://www.alpinek9.com
by Prager on 27 May 2010 - 19:05
Prager Hans
by Mystere on 27 May 2010 - 19:05
by keepthefaith on 27 May 2010 - 20:05
Your point about customer service is well made. I personally don't have a problem with someone providing customer service with a foreign accent because I don't have a problem understanding them. I tend to have more of a problem with the fact that outsourced customer service tends to go by the book - they tend to follow a script in terms of addressing a problem.
But the dilemma that faces the American consumer is that he/she wants the best customer service but is reluctant to pay for it. There are a few companies that actually provide US based customer service but the consumer has to pay a premium for it - there are relatively few takers except for business customers. You are an exception in that you are willing to shop at Nordstrom because you get better customer service and you are willing to pay for that better service.
A classic example of markedly inferior customer service compared to a couple of decades ago is within the airline industry. The extent to which this has changed is quite extraordinary - and it has nothing to do with outsourcing but rather that the consumer is not willing to pay higher prices and is willing to forgo the perks that we used to get with air travel. So we pay for bags that we check in, pay extra for an aisle seat or one that has more leg room, pay for meals, etc.
I recently missed a connection on a recent domestic flight and was put on a later flight on which there were no coach seats available.. So I was given a choice between getting on a later connection or paying extra for a business class seat on that flight. In days gone by, the airline's primary concern would have been to minimize the inconvenience to a passenger and I'd have been given a complimentary upgrade!
So in essence we get what we are willing to pay for!
by Wolfinbok on 28 May 2010 - 01:05
Foreign enterprise only accounts for a small portion of this Country USA.
Although the USA has had it's bouts with Japan, England, China, Mexico, it is by
far the biggest Capitalist country in the would, Gigantic. You can't even imagine.
I like to think it's because of the Freedom, but I am no fool. It is simply freer than
the rest of the world. The powers that run the world, have done so for a long time
and will do so until the second coming. God must have known this so he created the
dog and horse to help us through life. And I don't want leave out Exotic birds for 2moons.
by Prager on 28 May 2010 - 02:05
I do not like outsoursing. But I can not blame people in foreign coutries to take these jobs. Unions are driving prices of labor and thus cutting branch they are sitting on and forcing their companies to go abroad. Thus I do not blame companies to go to foreign source of labor. They would not survive the competition who does. They are not charity.
It is more complex issue then it looks. And giving hell to someone from India on this forum is not going to solve it.
Prager Hans
by Mystere on 28 May 2010 - 16:05
Hans,
You might want to again read the subject heading, BY someone from India. Intentionally provocative, wouldn't you agree?
No one was giving anyone from India "hell" for the outsourcing. I made it very clear that it is with the companies that I have an issue.
by Wolfinbok on 28 May 2010 - 17:05
Mystere is right, the heading is like pissing on Americans,
that is not right. It's really weird though, like all the sudden
the whole world is short on cash. I am invested in gold, and have been
the last 3 years, because I see something coming down the pike that is
not good. When I first did that, everybody, I mean everybody, said I was
just being paranoid, and would lose money. Not any more though.
by Prager on 29 May 2010 - 14:05
I know that this vile statement did not needed to be dragged out from older post. But I can see why someone from India would be sore about it for even a life time. I am from Czech and even so it was funny I am still little sore about the "Wild and crazy Czech guys " stunt on SNL. I would not be angry about it but am little sore. So I can relate to it. Same way as I get sore when someone in Europe or elsewhere bashes USA.
Prager Hans
http://www.alpinek9.com
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