Shipping from Europe problem. Need advise - Page 4

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by destiny4u on 12 June 2012 - 21:06

mine was 1100 us money including crate crate which was 100 and the dog was 80-84 pounds puppy would be a lot cheaper i think

Bhall

by Bhall on 12 June 2012 - 22:06

I bring in many dogs each year and never ran into this problem.  I will contact Duke from now on.  Why wont Mr. Novotny answer me?  This dog has been in the crate since Monday morning and is still sitting at the airport.  No news.  He drops it off only gives them partial payment.... I am offered to ship to LA but have to pay $350 for someone else to pick up and then airfare and a new health certificate so I am looking at another $1,000.  I agreed to pay an extra 200 Euros which I shouldn't have but I am a very understanding easy to get along with person.  Mr. Novotny needs to make this right and everyone will be happy. 

by destiny4u on 12 June 2012 - 22:06

good god monday?  this is just wrong.I would have ffreaked out i dont know what the temp is like there but it is so humid and hot here. I would be flipping.

Bhall

by Bhall on 12 June 2012 - 22:06

Yes it is wrong.  The whole deal is money, money, money for gas.  Now I have to drive 5 hours 1 way to pick up a dog that may not even be shipped.  Mr. Novotny needs to make this right.  We had an agreement and he was prepaid.  When I ship a dog to one of my customers and quote them $500 and actually end of paying $600 than that is my responsibility not my customers.  I already gave them a quote.  Still no answer!!!

CMills

by CMills on 12 June 2012 - 23:06

So sorry for all the mess and worry in shipping your new dog in!  Wish you the best, hope the dog gets to you safely!

GSDPACK

by GSDPACK on 12 June 2012 - 23:06

You will not get hold of him until he is back in Czech, he has no service and can't check his emails. Is it Lufthansa that is telling you all this? or is it Delta here in the US?


by joanro on 12 June 2012 - 23:06

Is this what happened: you paid Petr for shipping and instead of paying your money to the airline, he kept part of it and only gave a portion of your money to the airline for your dog's air fair? Is that what happened?

Bhall

by Bhall on 13 June 2012 - 00:06

I gave Petr 990 Euro and he gave PetAir in Franffurt only 755Euro.  That is after he told me I would only have to pay another 200 Euro on top of the 990.

KennelvonArizona

by KennelvonArizona on 13 June 2012 - 01:06

One advise to everybody who needs to ship a dog from Europe. Why don't you put up an ad and see if somebody is flying over there who can bring the dog with them. This is a much cheaper process. Or buy somebody an airline ticket and they bring the dog. If it is during off season this is cheaper than shipping companies who give the run arounds.
Also I was born and raised in Germany, needless to say I am fluent in German. If you ever need help with translations, contact me, I love to help out.

by joanro on 13 June 2012 - 01:06

This isn't a just a shipping company giving her the "run around" . They stole the money she sent for shipping and now they keep upping the ante.





 


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